General terms of sale
- Details: Please indicate the total number of guests aged 3 years and older. If you have children under 3 years old travelling with you, please metion it in the box: message to the owner.
- Payment instructions: For our direct online booking system, bookings are only confirmed once you have received the booking confirmation email. The deposit for all direct bookings is 100%. Please note that if you choose to pay by bank transfer, this confirmation is subject to the same conditions of old-fashioned reservations (step 2).
- After receiving your booking request, we will check if the chosen dates are still available. You will receive a booking confirmation from us with the details of your request and the method of payment. With each reservation you accept the general terms and conditions.
- The deposit for all bookings is 100% and must be received within 2 weeks after sending the booking confirmation. Upon receipt, you will receive a confirmation that your reservation is final. If no deposit is received within 2 weeks, we will send you a reminder. From that moment on, we reserve the right to cancel the reservation and make the accommodation available to other guests.
- In case of written cancellation before the beginning of your stay:
|In the period of :
|We’ll refund you¹ :
|You receive a credit of² :
|More than 5 weeks:
|Between 2-5 weeks:
|Less than 2 weeks:
|¹ Of the prepaid amount
² Of the prepaid amount, which can be used for a future stay. For more information and terms & conditions click here.
- Unfortunately, we cannot refund unused nights. If you arrive later or leave earlier than planned, you will be charged the full amount of your stay.
- In case you are no longer allowed to travel due to the current measures against coronavirus (travel ban, border closures, …), we offer you the choice between a full refund in cash or a credit voucher for a future stay (where the terms and conditions are more flexible than the standard mentioned above).
Cancellation by us
- Should it become necessary for us to cancel a booking we’ll contact you immediately. Any payments made will be refunded in full and we will do our best to find you an alternative accommodation of similar quality.
Change of room
- If a booking is taken out for a specific room and the room reserved is required to meet a specific guest needs or rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room of similar quality.
- We love animals and are happy to welcome your pets. Please note that this can only be allowed after prior consultation with us and that a surcharge may apply.
- Payments on site can be made in cash, by instant bank transfer or by credit card.